Terms & Conditions

Welcome

Welcome to Al Saudia Tibbi Foundation's online store! Before proceeding with your purchase, please take a moment to review our terms and conditions carefully. By accessing or using our website and making a purchase, you agree to abide by these terms and conditions.

Product Information

- Al Saudia Tibbi Foundation offers a range of herbal products and supplements aimed at addressing various health concerns.
- We strive to provide accurate product descriptions, ingredients lists, and usage instructions on our website. However, please note that the information provided is for informational purposes only and should not be considered medical advice. Consult a healthcare professional before using any herbal products, especially if you have any underlying health conditions or are pregnant or nursing.

Ordering and Payment

- Orders can be placed through our website's online store. By placing an order, you confirm that you are legally capable of entering into a binding contract and are at least 18 years old.
- Prices displayed on our website are in Pakistani Rupees (PKR) and are subject to change without prior notice. We reserve the right to update pricing at any time.
- Payment for orders can be made securely through our online payment gateway. We accept various payment methods, including credit/debit cards and bank transfers.
- All orders are subject to availability. In the event that a product you have ordered is out of stock, we will notify you promptly and offer a suitable alternative or a refund.

Shipping and Delivery

- We aim to process and dispatch orders within 2-3 business days of receiving payment.
- Delivery times may vary depending on your location and the shipping method selected. We strive to deliver orders in a timely manner but cannot guarantee specific delivery dates.
- Shipping fees will be calculated based on the delivery address and the weight of the order. Additional charges may apply for expedited shipping or international deliveries.
- Once your order has been shipped, you will receive a tracking number to monitor its progress.

Returns and Refunds

- We want you to be completely satisfied with your purchase from Al Saudia Tibbi Foundation. If you are not happy with a product for any reason, please contact us within 7 days of receiving your order to arrange a return.
- To be eligible for a refund or exchange, the product must be unused, unopened, and in its original packaging. We reserve the right to refuse returns if the product does not meet these criteria.
- Refunds will be issued to the original payment method used for the purchase, excluding any shipping charges. Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.
- Please inspect your order upon delivery and notify us immediately of any discrepancies or damages. We will gladly replace any damaged or defective items at no additional cost.

Privacy and Data Security

- Al Saudia Tibbi Foundation respects your privacy and is committed to protecting your personal information. We collect and use your data in accordance with our Privacy Policy, which can be found on our website.
- We employ industry-standard security measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Governing Law and Jurisdiction

- We aim to process and dispatch orders within 2-3 business days of receiving payment.
- Delivery times may vary depending on your location and the shipping method selected. We strive to deliver orders in a timely manner but cannot guarantee specific delivery dates.
- Shipping fees will be calculated based on the delivery address and the weight of the order. Additional charges may apply for expedited shipping or international deliveries.
- Once your order has been shipped, you will receive a tracking number to monitor its progress.

Governing Law and Jurisdiction

- These terms and conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising out of or related to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Pakistan.

Thank you for choosing Al Saudia Tibbi Foundation for your herbal health needs! If you have any questions or concerns regarding these terms and conditions, please don't hesitate to contact us.